Delivery

Delivery Policy

Once your order is placed, we aim to deliver your machine within 2–3 working days where the machine is in stock. For machines marked “Available to Order”, the expected delivery date shown on the product page will apply.

You will receive an order confirmation email after your order has been placed. We will then contact you with your delivery details and expected delivery date once transport has been arranged.

Delivery times are estimates unless Yellowstone Machinery has expressly confirmed a specific delivery date in writing.

For more remote areas of the UK, delivery may take up to 7 working days.

Someone must be present at the delivery address on the agreed delivery day between 8:00 AM and 9:30 PM to receive the machine.

Customers are responsible for ensuring that the delivery address is accessible to a suitable delivery vehicle. If there are access restrictions, narrow roads, restricted parking, low bridges, gated access or any other circumstances that may affect delivery, these should be disclosed to Yellowstone Machinery before delivery is arranged.

If a delivery attempt is unsuccessful because nobody is available to receive the machine, the delivery address is inaccessible, or information provided to us is incomplete or incorrect, an additional re-delivery charge may apply.

Delivery dates may occasionally be affected by circumstances outside our reasonable control, including carrier delays, adverse weather, road closures or other transport disruption. Where this occurs, we will provide updated delivery information as soon as reasonably possible.

For Business Customers, Yellowstone Machinery is not responsible for loss of profit, loss of business, downtime, loss of use or other indirect or consequential losses arising from delivery delays, except where liability cannot lawfully be excluded.